Interpersonal Communications, 1st Yr Officer Training

Choosing your words is always wise, especially in Security! You must communicate the needed info to other officers or managers, and sometimes what you have been taught elsewhere needs to be modified.

Course Information

Estimated Time: 30 minutes

Difficulty: Basic

Tracks: Brosnan 1st Year WA Guard Training

Categories: First Year Courses

Tags: Basic expectations, Communications, Teamwork

Course Instructor

Pete Harder Author

Pete earned his MBA in 2010 from Corban University of Salem, OR. He completed both the For-Profit Management and the Human Resources Management emphases during his studies. His B.S. in Business focused on Business Administration and Communications.

Brosnan 1st Yr Officer Training

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Definitions

Justifications

Caution

Caution!

Using Descriptors

What Descriptors may I Use?

But Political Correctness…

So Slurs Are …

Communicating Well

Ready?

How Do I Know…

The Words Reveal the Thoughts

Explain That

Timing is Everything

Saying Too Little!

It’s Part of the Job!

Exercises

Instructions

Exercise 1

Exercise 2

Answers

Conclusion

Interpersonal Communications Quiz

Outline

Definitions
- Definitions
- Justifications
Caution
- Caution!
Using Descriptors
- What Descriptors may I Use?
- But Political Correctness…
- So Slurs Are …
Communicating Well
- Ready?
- How Do I Know…
- The Words Reveal the Thoughts
- Explain That
- Timing is Everything
- Saying Too Little!
- It’s Part of the Job!
Exercises
- Instructions
- Exercise 1
- Exercise 2
- Answers
Conclusion
- Conclusion
- Interpersonal Communications Quiz