Interpersonal Communications, 1st Yr Officer Training

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Choosing your words is always wise, especially in Security! You must communicate the needed info to other officers or managers, and sometimes what you have been taught elsewhere needs to be modified.

Course Information

Estimated Time: 30 minutes

Difficulty: Basic

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Course Instructor

Pete Harder Pete Harder Author

Pete earned his MBA in 2010 from Corban University of Salem, OR. He completed both the For-Profit Management and the Human Resources Management emphases during his studies. His B.S. in Business focused on Business Administration and Communications.

 

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Definitions

Definitions
Lesson 1 of 2 within section Definitions. You must enroll in this course to access course content.
Justifications
Lesson 2 of 2 within section Definitions. You must enroll in this course to access course content.

Caution

Caution!
Lesson 1 of 1 within section Caution. You must enroll in this course to access course content.

Using Descriptors

What Descriptors may I Use?
Lesson 1 of 3 within section Using Descriptors. You must enroll in this course to access course content.
But Political Correctness…
Lesson 2 of 3 within section Using Descriptors. You must enroll in this course to access course content.
So Slurs Are …
Lesson 3 of 3 within section Using Descriptors. You must enroll in this course to access course content.

Communicating Well

Ready?
Lesson 1 of 7 within section Communicating Well. You must enroll in this course to access course content.
How Do I Know…
Lesson 2 of 7 within section Communicating Well. You must enroll in this course to access course content.
The Words Reveal the Thoughts
Lesson 3 of 7 within section Communicating Well. You must enroll in this course to access course content.
Explain That
Lesson 4 of 7 within section Communicating Well. You must enroll in this course to access course content.
Timing is Everything
Lesson 5 of 7 within section Communicating Well. You must enroll in this course to access course content.
Saying Too Little!
Lesson 6 of 7 within section Communicating Well. You must enroll in this course to access course content.
It’s Part of the Job!
Lesson 7 of 7 within section Communicating Well. You must enroll in this course to access course content.

Exercises

Instructions
Lesson 1 of 4 within section Exercises. You must enroll in this course to access course content.
Exercise 1
Lesson 2 of 4 within section Exercises. You must enroll in this course to access course content.
Exercise 2
Lesson 3 of 4 within section Exercises. You must enroll in this course to access course content.
Answers
Lesson 4 of 4 within section Exercises. You must enroll in this course to access course content.

Conclusion

Conclusion
Lesson 1 of 2 within section Conclusion. You must enroll in this course to access course content.
Interpersonal Communications Quiz
Lesson 2 of 2 within section Conclusion. You must enroll in this course to access course content.
Has Quiz